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6-10 A-61500 April 2009
Messages ID# Operator Message
UDDS calibration failed 333 The UDDS calibration failed.
• Be sure you are using the correct ultrasonics calibration target.
See Chapter 3, “Calibrating the scanner”.
• Clean the sensors and try again.
• If the problem persists, call Service.
UDDS calibration succeeded 332 Informational message. The scanner ultrasonics has been
successfully calibrated.
UDDS is not calibrated 21 • Perform an Ultrasonics calibration. See Chapter 3, “Calibrating
the scanner” for procedures.
UDDS multi-feed detected 23, 24, 334 A multi-feed document condition has been detected.
• Check the host monitor to see if there are any overlapped
documents that may need to be rescanned.
This condition may be caused by:
• Poor document separation causing overlapped documents.
• Stickers on the documents.
• Wrinkles in the documents
• Thick documents with high multi-feed settings.
Unable to scan 5 • The previous error condition has not been corrected. For
example, there could be a document jam that has not been
completely cleared.
• Incomplete or conflicting image processing parameters.
• See other log entries for the actual condition.