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KEY QUESTIONS TO DETERMINE THE DOCUMENT WORKFLOW
1. How many employees does the office or workgroup have?
2. How many printers, copiers and fax machines do they have and what
are their individual capabilities?
3. What type of document is being created?
• Plain text?
• Heavy graphics?
• Photos?
• A combination?
4. Where is the equipment located in the office?
• Each employee’s work desk?
• Central to each employee?
• In a separate room?
5. Where are faxes sent, and how many do you send daily, weekly, etc.?
6. What is the monthly copy volume?
7. What is the monthly fax volume?
8. How many faxes do you receive daily, weekly, monthly?
9. What is the average number of pages per received fax transmission?
10. How many prints are produced? Copies made?
11. Do you scan documents for archiving purposes or to run OCR applications?
12. Do you wish to send documents via Internet Faxing versus traditional
telephone lines?
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