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Solving Problems with Printing Quality
85
Entire sheet
is printed in
black or
color.
One or more of the
toner cartridges are
defective.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
The drum cartridge is
defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Image is too
light; there is
low image
density.
Laser lens is dirty. Clean the laser lens.
The media is moist
from humidity.
Remove the moist media and replace
with new, dry media.
There is not much
toner left in the car-
tridge.
Replace the toner cartridge.
One or more of the
toner cartridges are
defective.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
Image is too
dark.
One or more of the
toner cartridges are
defective.
Remove the toner cartridge and check
for damage. If it is damaged, replace it.
The drum cartridge is
defective.
Remove the drum cartridge and check
for damage. If it is damaged, replace it.
Symptom Cause Solution