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bizhub C360/C280/C220 12-9
12.4 If [Contact your service representative.] is displayed (Service Call)
12
12.4 If [Contact your service representative.] is displayed (Service Call)
If there is a problem that cannot be remedied by the customer, [Contact your service representative.] appears
on the screen. (Service Call screen)
Normally, the phone number and fax number for your service representative appear in the center of the Serv-
ice Call screen.
The following is the procedure for notifying your service representative of a problem.
7 CAUTION
To prevent the risk of serious accident, perform the following when the service call screen is displayed and
the facsimile is no longer operable.
- Write down the problem code of the message.
- Turn off the Sub Power Switch and Main Power Switch.
- Remove the power cord from the outlet.
- Contact your service representative and inform them of the problem code.