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Troubleshooting
13
Di2510/Di3010/Di3510 13-1
13 Troubleshooting
13.1 Main Messages and Their Remedies
Message Cause Remedy
A malfunction was detected.
Please call your technical
representative and provide
the code listed below:
The copier malfunctioned
and is unable to print.
Inform your service
representative of the code
displayed on the touch
panel.
Please add toner. Since the toner has run out,
the copier is unable to make
copies.
Replace the toner bottle.
(“When the Message
“Please add toner.” Appears”
on page 12-2)
The PC Drum needs to be
replaced.
Call your technical
representative.
Since the drum unit has
reached the end of its
service life, the copier is
unable to make copies.
Contact your service
representative.
The Imaging Unit needs to
be replaced.
Call your technical
representative.
Since the imaging unit has
reached the end of its
service life, the copier is
unable to make copies.
Contact your service
representative.
Stapler empty.
Replace Staple Cartridge.
The staples ran out. Replace the staple cartridge.
(“When the Message
“Stapler empty.” Appears” on
page 12-5)
The time to perform a
periodic inspection on the
copier has arrived.
Contact your service
representative.
Touch to display the
code. When contacting the
service representative,
inform them of the code.
Re-insert the following
number of document pages:
OO
After clearing a paper
misfeed, it is necessary to
reload certain pages of the
document that have already
been fed through the
duplexing document feeder.
Load the indicated document
pages into the duplexing
document feeder.
Cannot XXXXXXXX (not
enough
free memory). Press Start to
resume.
Since the memory is full, no
more pages can be scanned.
Print pages or delete queued
jobs to clear some of the
memory.
This mode cannot be
selected with XXXXXXXX.
Functions that cannot be
used together are selected.
Make copies using only one
of the functions.
Pause. When making 2in1 copies,
the second document page
could not be scanned while
scanning manually.
Position the second
document page or press
[Finish].