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6-1
6 Troubleshooting
If Trouble Occurs
If trouble occurs with this machine, carry out the items indicated below. If the trouble persists,
contact your service representative.
Symptom Items to check Corrective procedure Reference
page
Nothing is displayed on the
operation panel when the
main power switch is
turned on.
Is the power plug connected to an AC
outlet?
Connect the plug to an AC outlet. 2-13
No copies come out when
the Start key is pressed.
Is there any indication of the trouble on
the operation panel?
Check the appropriate measures
against that indication and carry out the
corresponding procedure.
6-4
The copies come out
blank.
Were the originals set correctly? When setting originals on the platen,
set them face-down along the original
size indicator plates.
3-1
When setting originals in the optional
document processor, set them face-up.
4-2
The copies come out too
light.
Is the auto exposure adjustment mode
set?
To adjust the overall exposure level,
perform the auto exposure adjustment
procedure.
Refer to
Chapter 3 in
Advanced
Operation
Guide.
Is the manual exposure mode set? Use the Lighter key or the Darker key
to adjust the exposure level properly.
3-3
To adjust the overall exposure, perform
the relevant exposure adjustment
procedure in each image quality mode.
Refer to
Chapter 3 in
Advanced
Operation
Guide.
Is the toner evenly distributed in the
toner container?
Shake the toner container horizontally
approximately 10 times.
5-5
Is the ecoprint mode set? Do not set the ecoprint mode. Refer to
Chapter 1 in
Advanced
Operation
Guide.
Is Add Toner displayed? Replace the toner container. 5-5
Is the copy paper wet? Replace the copy paper with new paper. 2-1
Is the electrical charge section dirty? Open the front cover and use the
charger cleaner rod to clean the
electrical charge section.
5-5