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Troubleshooting
6-9
Notes
• Do not reuse jammed paper.
• If paper is torn during removal, be sure to remove any loose scraps of paper from inside the
machine. Failure to do so may cause another paper jam later.
• Once all jammed paper has been removed, warm-up will begin. The error message will
disappear and the machine will return to the same settings as prior to the paper jam.
Removal Procedures
Paper Jam inside Cassette 1
If Paper misfeed in cassette 1. Remove
paper appears and the jam location indicator shown in
the illustration blinks, a paper jam has occurred in the
cassette. Perform the following procedure to remove
the jammed paper.
1
Pull out the cassette.
2
Remove any jammed paper without tearing it.
Note If the paper does happen to tear, remove any loose scraps from inside the machine.
Warning
High voltage is present in the charger section. Take sufficient care when working in this
area, as there is a danger of electrical shock.
Caution
The fixing unit is extremely hot. Take sufficient care when working in this area, as there
is a danger of getting burned.
Paper misfeed in
cassette 1.
JAM11
Remove paper.