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General Guide
3-2
3.1 General Guide
There are quite a few printer problems which may be corrected by the user.
This section explains how to correct these problems.
If some kind of printer problem should occur, check the following before
concluding the printer is broken.
If you still cannot correct a printer problem even after checking the above,
please contact your Kyocera Mita dealer.
Symptom Check Items Corrective Action
The printer will not
print from the
computer.
Check the indicator. Off Look through the items below and check
anything that seems appropriate.
Flashing Rapid flashing: An error has occurred. For
details on error warnings and remedies, see
section 3.3 Indicators on page 3-5.
Flickering: The printer is offline. Pressing the
key switches the printer to online status.
Lit See the appropriate item below.
Check if status page can
be printed.
Status page
can be
printed.
There may be a problem with the computer’s
connection to the network. Also, look through
the items below and check anything that
seems relevant.
Print quality is not good. See section 3.2 Print Quality Problems on
page 3-3.
Paper is jammed. See section 3.4 Correcting a Paper Jam on
page 3-14.
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
Check that the power cord is properly
plugged into the power outlet.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
Check that the power switch is really in the ON ( | ) position.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Check the interface cable. Connect both ends of the interface cable
securely. Try replacing the printer cable. For
details on the parallel interface for this
printer, see Appendix B.
Check program files and application
software.
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.