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Troubleshooting
I - 6
I.6 PostScript Problems
PostScript printers will silently abort jobs if they detect an error.
Table I-6: PostScript Troubleshooting
Area to Check Explanation
The Server is communicating
with the printer
To test a PostScript printer use the Test Port 1 PostScript Count 2.
This command will send 2 pages of PostScript data out the parallel
port. Watch the indicators on the printer to verify that the Server is
communicating with the printer.
If the printer is capable of bidirectional communication, use the Test
Service EPS_xxxxxx_PS PostScript Count 5 command. This will
transfer data both to and from the printer. Autoselection must be dis-
abled and the printer must be configured as a PostScript printer for this
test to succeed.
The printer is configured to use
8-bit characters
If special characters or bitmaps are not printing correctly, the printer
may be incorrectly configured to use 7-bit characters.
Service Characteristics Issue the Show Service Characteristics command. If the service rat-
ing is zero, the parallel port is in use. Verify that the PostScript charac-
teristic and appropriate protocols have been enabled on the service.