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Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to permit the terms of this
warranty to be fulfilled; and
4. ensure that all information about identified or identifiable individuals
(″Personal Data″) is deleted from the product or that, with respect to any
remaining Personal Data you did not delete, you are in compliance with all
applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process
information about your warranty issue and your contact information, including
name, phone numbers, address, and e-mail address. Lenovo will use this
information to perform service under this warranty and to improve our
business relationship with you, such as to conduct internal reviews of the
efficiency of the warranty service we provide to you. We may contact you to
inquire about your satisfaction regarding our warranty service or to notify you
about any product recalls or safety issues. In accomplishing these purposes, we
may transfer your information to any country where we do business and may
provide it to entities acting on our behalf. We also may disclose it where
required by law or legal authorities to do so.
What this Warranty Does not Cover
This warranty does not cover the following:
v uninterrupted or error-free operation of a product;
v loss of, or damage to, your data;
v any software programs, whether provided with the product or installed
subsequently;
v failure or damage resulting from misuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, or
improper maintenance by you;
v any third party products, including those that Lenovo may procure and
provide with or integrate into the Lenovo product at your request; and
v any technical or other support, such as assistance with ″how-to″ questions
and those regarding product set-up and installation.
This
warranty is voided by removal or alteration of identification labels on the
product or its parts.
Chapter 3. Lenovo Limited Warranty 31