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Type Country or Region of Purchase Warranty Period
Types of
Warranty
Service
9687 Latin America and PRC (China) Parts and Labor -
3 years
1 and 2
Europe, Middle East, Africa, and India Parts - 3 years
Labor - 1 year
1 and 2
9688 United States, Canada, Latin America,
Australia, New Zealand, Bangladesh, India,
Indonesia, Malaysia, Philippines, Singapore,
Sri Lanka, Vietnam, Brunei, Thailand, Korea,
China (Hong Kong S.A.R), and Taiwan
Parts and Labor -
1 year
1 and 2
Japan Parts and Labor -
1 year
1 and 4
9689 Latin America and PRC (China) Parts and Labor -
3 years
1 and 2
Europe, Middle East, Africa, and India Parts - 3 years
Labor - 1 year
1 and 2
9690 United States, Canada, Latin America,
Australia, New Zealand, Bangladesh, India,
Indonesia, Malaysia, Philippines, Singapore,
Sri Lanka, Vietnam, Brunei, Thailand, Korea,
China (Hong Kong S.A.R), and Taiwan
Parts and Labor -
1 year
1 and 2
Japan Parts and Labor -
1 year
1 and 4
9691 Latin America and PRC (China) Parts and Labor -
3 years
1 and 2
Europe, Middle East, Africa, and India Parts - 3 years
Labor - 1 year
1 and 2
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo
provides warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor provided
in performance of the repair or replacement(s) in the second and third year of
warranty period.
Chapter 3. Lenovo Limited Warranty 35