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Diagnostic programs
Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can
also report operating-system-controlled settings that interfere with the correct operation of your system.
Depending on the preinstalled operating system and the date when your computer was manufactured,
Lenovo provides one of the following diagnostic solutions:
• Lenovo Solution Center (used when the Windows operating system is running normally)
• Lenovo ThinkVantage Toolbox (used when the Windows operating system is running normally)
• PC-Doctor for Rescue and Recovery (used when you cannot start the Windows operating system)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from http://support.lenovo.com.
See “PC-Doctor for DOS” on page 63 for detailed information.
2. If you are unable to isolate and repair the problem yourself after running the programs, save and print
the log les created by the programs. You will need the log les when you speak to a Lenovo technical
support representative.
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
Notes:
• The Lenovo Solution Center program is available only on models preinstalled with the Windows 7
operating system. If your Windows 7 model is not preinstalled with the program, you can download it
from http://www.lenovo.com/diagnose.
• If you are using the Windows Vista
®
or Windows XP operating system, go to
http://www.lenovo.com/diagnose for the latest information on diagnostics for your computer.
To run the Lenovo Solution Center program on the Windows 7 operating system, click Start ➙ All Programs
➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen.
For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log les created by the program. You will need the log les when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update
system drivers, and view system information.
• To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All
Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions
on the screen.
62 ThinkStation User Guide