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Table 12. Diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, “Parts listing, ThinkServer TS100 Machine Types 6431, 6432, 6433, and 6434,” on page 37 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained
service technician.
Message
number Component Test State Description Action
215-802-xxx Optical drive Self-Test Aborted The media tray is
open.
1. Close the media tray and wait 15
seconds for the media to be
recognized..
2. Run the test again.
3. Insert a new CD or DVD into the
drive, and wait for 15 seconds for the
media to be recognized.
4. Run the test again.
5. Check the drive cabling for loose or
broken connections at both ends or
damage to the cable. Replace the
cable if it is damaged.
6. Run the test again.
7. Make sure that the Diagnostic code is
at the latest level. For the latest level
of Diagnostic code, go to:
http://www.lenovo.com/support.
8. Run the test again.
9. Replace the optical drive.
10. Run the test again.
11. If the problem remains, collect the
data from the Diagnostic event log and
send it to Lenovo Service. For
information about contacting Lenovo
Service, see http://www.lenovo.com/
support.
Chapter 5. Diagnostics
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