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Performing the checkout procedure ................146
Troubleshooting tables .....................147
CD or DVD drive problems ...................147
Diskette drive problems ....................148
General problems ......................149
Hard disk drive problems....................149
Intermittent problems .....................150
Keyboard, mouse, or pointing-device problems............150
Memory problems ......................152
Microprocessor problems....................153
Monitor or video problems ...................153
Optional-device problems ...................155
Power problems .......................156
Serial port problems .....................157
EasyStartup problems .....................157
Software problems ......................158
Universal Serial Bus (USB) port problems .............159
Error LEDs ..........................160
Power supply LEDs.......................161
Diagnostic programs and messages ................163
Running the diagnostic programs.................164
Diagnostic text messages ...................164
Viewing the test log......................165
Diagnostic messages .....................165
Updating (flash-update) the BIOS code on the server ..........232
Recovering from a BIOS update failure ...............232
System-error log messages ....................235
Solving SAS problems......................243
Solving power problems .....................243
Solving Ethernet controller problems ................244
Solving undetermined problems ..................245
Problem determination tips ....................246
Appendix A. Getting help and technical assistance ..........247
Before you call ........................247
Using the documentation.....................247
Getting help and information from the World Wide Web .........247
Calling for service .......................248
Using other services ......................248
Purchasing additional services...................249
Lenovo Taiwan product service ..................249
Appendix B. Notices ......................251
Trademarks..........................252
Important notes ........................252
Waste electrical and electronic equipment (WEEE) notices ........253
Battery return program .....................254
Electronic emissions notices ...................255
Federal Communications Commission (FCC) statement ........255
Industry Canada Class A emission compliance statement ........256
Avis de conformité à la réglementation d'Industrie Canada .......256
Australia and New Zealand Class A statement ............256
United Kingdom telecommunications safety requirement
........256
European Union EMC Directive conformance statement ........256
German Class A compliance statement ..............256
Japanese Voluntary Control Council for Interference (VCCI) statement 257
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