A startup problem
Problem:
The Microsoft
®
Windows operating system will not start.
Solution:
Use the Rescue and Recovery workspace to help solve or identify your
problem. To open Rescue and Recovery, do the following:
1. Turn off your PC, then turn it on again.
2. Watch the screen carefully while your PC starts. When the “To
interrupt normal startup, press the ThinkVantage button” message is
displayed at the lower left of the screen, press the ThinkVantage
button. The Rescue and Recovery workspace opens. A window such as
this will appear:
3. After the Rescue and Recovery workspace opens, you can do the
following:
v Rescue and Restore your files, folders, or backups.
v Configure your system settings and passwords.
v Communicate by using the internet and link to the Lenovo support
site.
v Troubleshoot and diagnose problems using diagnostics.
Solving computer problems
Chapter 2. Solving computer problems 29