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Color misregistration
Example Cause Solution
Color has shifted outside of the
appropriate area or has been
superimposed over another color area.
1 Recalibrate the printer.
• Perform Color Adjust from the
Quality menu
2 Remove and reinstall the
photoconductor.
3 Adjust the color alignment. For more
information, see “Adjusting the color
alignment” on page 184.
Note: If you have not resolved the
issue, then recalibrate again. If
necessary, adjust the color alignment
again.
Adjusting the color alignment
1 Make sure that the printer is turned off.
2 From the printer control panel, press and hold and the right arrow button while turning the printer on.
3 Release both buttons when the clock appears.
The printer performs its power-on sequence, and then Config Menu appears.
4 Press the down arrow button until
Color Alignment appears, and then press .
5 Press
again to print the alignment page.
6 Press the down arrow button until Set A appears, and then press .
7 From the printed sheet, find the straightest of the 20 lines beside the letter A.
8 Press the left arrow button or the right arrow button until that number is displayed, and then press .
Submitting selection appears.
9 Repeat steps 6 through 8 to align sets A through L.
10 Press
.
11 Press .
12 Press the down arrow button until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Clipped images
Cause Solution
Guides in the selected tray are set for a different paper size
than what is loaded in the tray.
Move the guides in the tray to the proper positions for the size
loaded.
There could be an incorrect page size selected in the driver
or program.
• Specify the correct page size in the driver or program.
• Set the Paper Size to match the media in the tray.
Troubleshooting
184