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Using the Embedded Web Server.........................................................................................................206
Setting up e‑mail alerts.........................................................................................................................207
Viewing reports.....................................................................................................................................207
Troubleshooting.......................................................................................208
Solving basic printer problems..............................................................................................................208
Solving printing problems.....................................................................................................................208
Multiple‑language PDFs do not print..............................................................................................................208
Printer control panel display is blank or displays only diamonds...................................................................208
Error message about reading USB drive appears ...........................................................................................208
Jobs do not print.............................................................................................................................................209
Job takes longer than expected to print .........................................................................................................209
Job prints from the wrong tray or on the wrong paper..................................................................................210
Incorrect or strange characters print..............................................................................................................210
Tray linking does not work..............................................................................................................................210
Large jobs do not collate.................................................................................................................................210
Unexpected page breaks occur.......................................................................................................................211
Solving copy problems..........................................................................................................................211
Copier does not respond ................................................................................................................................211
Scanner unit does not close............................................................................................................................211
Poor copy quality............................................................................................................................................212
Partial document or photo copies ..................................................................................................................213
Solving scanner problems.....................................................................................................................213
Checking an unresponsive scanner.................................................................................................................213
Scan was not successful..................................................................................................................................214
Scanning takes too long or freezes the computer ..........................................................................................214
Poor scanned image quality............................................................................................................................214
Partial document or photo scans....................................................................................................................215
Cannot scan from a computer ........................................................................................................................215
Solving fax problems.............................................................................................................................215
Caller ID is not shown .....................................................................................................................................215
Cannot send or receive a fax ..........................................................................................................................216
Can send but not receive faxes.......................................................................................................................217
Can receive but not send faxes.......................................................................................................................218
Received fax has poor print quality ................................................................................................................218
Blocking junk faxes..........................................................................................................................................219
Solving option problems........................................................................................................................219
Option does not operate correctly or quits after it is installed ......................................................................219
Drawers...........................................................................................................................................................220
Multipurpose feeder.......................................................................................................................................220
Memory card ..................................................................................................................................................221
Solving paper feed problems.................................................................................................................221
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