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Setup troubleshooting
Use this section to solve problems you may have during setup.
Power light does not come on
1 Check the power supply connections.
2 Press Power on the control panel.
Problem: Go to page:
Power light does not come on 20
Alignment page does not print 21
When I insert the All-In-One software CD, nothing
happens
21
All-In-One is not communicating with the computer 21
Installation appears incomplete 21
All-In-One prints slowly 22
Print is too dark or smudged 22
Vertical lines are jagged or edges are not smooth 23
White lines appear in graphics or solid black areas 23
All-In-One has a paper jam 23
Scanning was not successful 24
Scanning or using a scanned image with a software
program takes a long time or freezes the computer
24
Edge of the copy does not print 24
Copy button on the control panel does not work 25
Fax function does not work 25