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Scanning, copying, and faxing troubleshooting
Scanning was not successful
The software may not be installed properly. Follow the instructions for
“All-In-One is not communicating with the computer” on page 21.
Scanning or using a scanned image with a software
program takes a long time or freezes the computer
Lower the scanning resolution. Scanning resolution is much different than
printing resolution and is generally set much lower. To change the scanning
resolution:
1 Open the Lexmark All-In-One Center. For help, see page 3.
2 From the Scan section, click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 From the Scan tab of Advanced Scan Settings, enter a lower scan
resolution.
Edge of the copy does not print
• Make sure the original is properly oriented on the glass. For help,
see page 13.
• Make sure the area you want to copy is not larger than the printable
area of the page. Apply the Fit-to-page feature. To apply the
Fit-to-page feature:
1 Open the Lexmark All-In-One Center. For help, see page 3.
2 From the Copy section, click See More Copy Settings.
3 From the Reduce/Enlarge section, click the second button, and
then select Fit to page from the corresponding drop-down
menu.
4 Copy your document again.