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Troubleshooting
Setup troubleshooting
If you experience problems while setting up your All-In-One, make sure:
• You unlock the scanner bed. For help locating the scanner lock, see
the picture of the All-In-One on page 2.
• You select your language and default paper size and press Select
on the operator panel.
• You only have one Lexmark X5100 Series attached to your
computer.
• Your operating system is compatible with your All-In-One. The
Lexmark X5100 Series supports only these operating systems:
Note: Macintosh users can click the Help button on any
screen to access the User’s Guide and Help. You can do
this after installing your All-In-One and removing the
installation CD from the computer.
General troubleshooting
When your All-In-One has a problem, before contacting Lexmark Customer
Support, check the following items.
Windows 98 Mac OS 9.2
Windows Me Mac OS X
Windows 2000
Windows XP