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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
30Speeding Up the Console
4
Example
Phone calls to Widgets, Inc. exceed 300 per day. Pat scrambles constantly to meet
the demands of incoming calls. The system manager, Kelly Ratliffe, programs
Auto Start to save Pat precious seconds.
Feature Name
Auto Start
Procedures
Your system manager programs this feature into your console to occur
automatically.
Speed Dialing
With speed dialing, you can dial a frequently-used number by entering a code or
pressing a button. You can use it to:
■ Place local, long-distance, or international calls
■ Activate features
■ Access computer equipment at another location
Example
Pat orders office supplies for the executive offices. She purchases all Widget, Inc.
supplies from the same vendor. So, Pat asks the system manager Kelly Ratliffe to
add the vendor’s number to the abbreviated dialing list. Kelly programs the new
number and gives Pat the code assigned to the vendor’s number. Now, Pat dials
*12 every time she wants to call the office supply vendor.
Feature Name
Abbreviated Dialing
Procedures
To use speed dialing:
1. Obtain an abbreviated dialing list from your system manager.
2. Press the code or button assigned by your system manager to reach a
desired number.