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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
64Using Features for Internal Use
4
NOTE:
This feature requires at least one speech processor circuit pack to be
installed into a system port carrier, since you can perform VIAS capabilities
with speech synthesis messages that system users voice to you.
The HELP number for visually impaired users is 1-800-233-1222.
Example
Pat is taking a leave of absence from Widgets, Inc. Her replacement, Lindsey
Buller, is visually impaired. Kelly Ratliffe, system manager, programs her console
with VIAS, and acquaints her with the location of each VIAS button. Lindsey
must ensure that she activates the VIAS feature each day. A call comes in for
president Randy Foxworthy and unfortunately, Lindsey forgets who just called.
Lindsey simply presses the
LAST VOICED MESSAGE button to find out who just
called.
Feature Name
VIAS
Procedures
To use visually impaired services:
1. Press the
ACTIVATION/DEACTIVATION button to activate the service for the
console.
2. Press one of the buttons listed above.
3. Press the
ACTIVATION/DEACTIVATION button to deactivate the service.
NOTE:
System initialization, does not automatically activate VIAS. After a
warm
RESTART button operation, VIAS remains activated.
RECOVERY and cold RESTART button operations do not automatically
activate VIAS even if it was activated before the R
ECOVERY or
RESTART button attempt.
When the attendant console busyouts and VIAS is active, VIAS
automatically deactivates.