Filter
Top Products
DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Using the Features
32Handling Multiple-Party Calls
4
Procedures
To place a conference call:
1. Call internal or external party number 1.
2. Press the
START button.
3. Call the internal or external party number 2.
4. Press the
SPLIT button. Both parties are connected.
5. Repeat steps 2 through 4 for additional parties.
6. Press the
HOLD button.
Locking Out the Console Operator
Your system manager programs the console to prevent you from reentering a
multi-party call that you initiated. Parties on these calls, however, can contact you.
Example
Widgets Inc. is undergoing a merger. Company president Randy Foxworthy
requests numerous conference calls to discuss highly confidential information. To
protect the confidentiality of the conversations, the system manager, Kelly
Ratliffe, programs the console with Attendant Lockout. Because no one can enter
the conference call, Randy can conduct his calls with guaranteed privacy.
Feature Name
Attendant Lockout
Procedures
Your system manager programs this feature into your console to work
automatically. If you try to reenter the call, the Hold lamp for this call:
1. Flutters for 2 seconds
2. Returns to a solid, lighted state
Recalling the Console Operator
System users who are on multi-party calls that are held at the console can recall
you for assistance.