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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Contents
iii
Contents
Contents iii
1 Introduction 1
■ Conventions Used in This Document 2
■ Security Measures 2
2 Understanding the Console Layout 5
■ Physical Layout of Your Console 5
Outside-Lines Buttons Area 7
Call Appearance Buttons 8
Dialing Keypad 9
Features 11
The Display 12
Displaying in Normal Mode 14
Ringer-Volume Control Area 18
Selector Console 19
Tones Heard Through Handset or Headset 21
3 Operating the Console 23
■ Activating the Console 24
■ Deactivating the Console 24
■ Transferring Calls to Internal Extensions 24
■ Transferring Calls to Outside Numbers 25
■ Placing Callers on Hold 26
■ Connecting Two or More Callers 26
■ Answering Emergency Calls 27
4 Using the Features 29
■ Speeding Up the Console 29
Using Auto Start 29
Speed Dialing 30
Holding Calls Automatically 31
■ Handling Multiple-Party Calls 31
Connecting Multiple Callers 31
Locking Out the Console Operator 32
Recalling the Console Operator 32
Paging with Deluxe Voice Paging 33