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DEFINITY® Enterprise Communications Server Release 7
Console Operations
555-230-700
Issue 4
June 1999
Centralized Attendant Service
69Identifying Differences in a CAS Environment
5
2. Listen for call identification tone (if provided by the branch).
3. Answer the call.
4. Select one of the following options:
■ Press the FLASH button. Flash lamp lights for 2 seconds.
■ Press the CONFERENCE button.
■ Press the TRANSFER button.
5. Dial the requested number.
6. End the call by hanging up or by pressing another call appearance button,
the
DISCONNECT button, or the DROP button.
If your phone has a display, it may also be have an
OUTSIDE LINE button. By
pressing the
OUTSIDE LINE button while on an active call you can view the branch
name, or the name of an outside line.
Placing CAS Calls on Remote Hold
To place a CAS call on remote hold from a multi-line phone:
1. Select one of the following options:
■ Press the FLASH button.
■ Press the CONFERENCE button.
■ Press the TRANSFER button.
2. Dial the remote hold feature access code.
3. Select one of the following options:
■ Hang up.
or
■ Press one of the following:
—
CALL APPEARANCE button
—
DISCONNECT button
—
DROP button
Cancelling CAS Calls
To cancel a CAS call from a multi-line phone:
1. Select one of the following options:
■ Press the FLASH button