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Chapter 5—Warranty, Service, and Tech Support
Tech Support
Multi-Tech has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product.
If you have any questions about the operation of this unit, call 1-800-
972-2439. Please fill out the information below and have it available
when you call. If you require service, the tech support specialist will
advise you in Multi-Tech's service procedure (see Service section in
this chapter).
Recording ISI5634PCI Information
Please fill in the following information on your Multi-Tech product.
This will help tech support in answering your questions.
Serial No.: _______________________________________
Firmware Version: _________________________________
Driver Version: ____________________________________
Operating System: _________________________________
COM Port #: ______________________________________
Please note the status of your ISI5634PCI card before calling tech
support (e.g., screen messages, diagnostic test results, problems with a
specific application, etc.). Use the space below to note status:
_____________________________________________________
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