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Appendix F - Warranty, Service, and Technical Support
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide 46
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800
972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information
available. You can also contact Technical Support by email at the following addresses:
Country Email Telephone
France: support@multitech.fr +(33) 1-64 61 09 81
India: support@multitechindia.com +91 (124) 6340778
U.K.: support@multitech.co.uk +(44) 118 959 7774
U.S.A., Canada support@multitech.com 800 972-2439
Rest of world: support@multitech.com +763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can include the
state of the LED indicators, screen messages, diagnostic test results, problems with a specific application,
etc.
Internet Sites
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com
and an ftp site at ftp://ftp.multitech.com