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Chapter 1 - Introduction
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide 5
Chapter 1 - Introduction
Congratulations on your purchase of the MultiModemZBA modem. You have acquired one of the finest
intelligent voice/data/fax modems available today from one of the world’s oldest modem manufacturers:
Multi-Tech Systems, Inc. This user guide will help you to install, configure, test and use your modem.
The Products
MT5634ZBA-V.90
A desktop global data/fax modem supporting the V.90 protocol.
MT5634ZBA-V-V.90
A desktop global data/fax/voice modem supporting the V.90 protocol.
MT5634ZBA-V92
A desktop global data/fax modem supporting the V.92 protocol.
MT5634ZBA-V-V92
A desktop data/fax/voice modem supporting the V.92 protocol.
The Features
· Global Approval – With an MT5634ZBA global product, you need just one modem for worldwide
use. The MT5634ZBA has approvals in 40+ countries. This means one global product can ship
virtually anywhere.
· Voice – (With Voice Models) The voice feature supports voice mail and a full-duplex speakerphone.
This allows you and the caller to speak and listen at the same time.
· Remote Configuration – Whether you provide connectivity for a sales office just miles away or for
multiple offices across the world, the MultiModemZBA lets you configure each remote modem from a
central site. See Chapter 5 for a complete discussion.
· Callback Security – Callback security protects your network from unauthorized access. It also helps
control long-distance charges for remote offices and users requiring access to the central site LAN.
When callback security is enabled, the remote callers enter a password, and then the central site’s
modem calls back. See Chapter 6 for a complete discussion.
· Modem-on-Hold – Modem-on-Hold works with your telephone company’s Call Waiting service to put
a remote modem “on hold” while you answer a voice call. When you finish your conversation and
hang up, the previous connection resumes, providing you have not exceeded the time limit. Among
other things, this feature eliminates the problem of the modem disconnecting if someone calls you
while Call Waiting is enabled.
· 2-Wire Leased-Line Support – A leased line is a private, permanent, telephone connection
between two points. Unlike normal dialup connections, a leased line is always active. The modems
automatically connect when they are attached to the line and are turned on. Because a leased line is
always active, one of the two modems on the line must be configured as the originate modem and
the other as the answer modem. It does not matter which is which. In the event of an interruption,
leased-line modems automatically reconnect when the data line or power is restored.