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3.1
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.4
Figuring out communications problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6
Caring for your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.11
Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.13
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.17
We’re on-line to help you!
Before you try calling for help, first please give the Muratec Information
System a try.
The Muratec Information System is available to you 24 hours a day, 7 days
a week. You can use your fax machine to call this “fax-on-demand” system
and receive printouts of information, such as the most common questions
asked about your machine. Often, this is the fastest way to find out the
answer to any question you may have. And it’s a free call!
To use the Muratec Information System:
1
On your fax machine, obtain a dial tone by pressing
MONITOR
/
CALL
. (If
you’re in a noisy area and have an optional handset attached to your
machine, you may wish simply to lift the handset instead.)
2
Call 1-800-215-1698.
3
Follow the voice instructions you’ll receive from the system.
Just in case …
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