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Chapter6Troubleshooting
Chapter 6 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
No picture
Problem Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordisconnectedproperly.
• Turnoffthemainpower,andthenturnitonagaina
fewminuteslater.
• Turnthemainpowerswitchon.
• Press
.
• Powerindicatorislightinggreen. • Increase<Brightness>,<Contrast>,and/or<Gain>
intheAdjustmentmenu(see“Toperformadvanced
adjustments”(page12)).
• Powerindicatorislightingorange. • Switchtheinputsignal(see“Toswitchamonginput
signals<Input>”(page32)).
• Operatethemouseorkeyboard.
• CheckwhetherthePCisturnedon.
• WhenthePresenceSensorissetatavaluefrom
“Level-1”to“Level-4”,themonitormayhaveshiftedto
thepowersavingmode.Comeneartothemonitor.
• Powerindicatorashesorangeandgreen. • ThereisaprobleminthedevicethatusesDisplayPort
connection.Solvetheproblem,turnoffthemonitor,
andthenturnitonagain.Refertotheuser’smanual
ofthedevicethatusesDisplayPortconnectionfor
details.
2. The message below appears. Thismessageappearswhenthesignalisnotinput
correctlyevenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesome
PCsdonotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignal(see“Toswitchamonginput
signals<Input>”(page32)).