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Appendix D Troubleshooting and Common Questions
PXI-8461 or PXI-8460 and NI-CAN for Windows 98/95 D-2 www.natinst.com
To fix the problem, complete the following steps:
1. Select Start»Settings»Control Panel.
2. Double-click on the System icon to display the System Properties
dialog box for the computer.
3. Click on the Device Manager tab at the top of the System Properties
sheet to bring up the Device Manager property page. Make sure the
View devices by type button at the top of the Device Manager page
is selected.
4. Click on the plus sign next to Other Devices to display a list of all the
hardware devices that Windows has detected and configured as Other
Devices.
5. For each PXI-8461 or PXI-8460 listed, select the board by clicking on
it, and then click on the Remove button to remove each board from the
list of Other Devices.
6. After you have removed all of the PXI-8461 or PXI-8460 boards from
the list of Other Devices, click on the Refresh button to force
Windows to detect each PXI board and to display a New Hardware
Found dialog box for each one. Your PXI-8461 or PXI-8460 boards
should now appear under National Instruments CAN Interfaces.
7. Verify the installation, as described in Chapter 3, Verify the
Installation.
Missing Board in Device Manager
If the National Instruments CAN Interfaces item exists, but the CAN
interface you are looking for is not listed there, the interface is not properly
installed. For National Instruments CAN hardware, this problem indicates
that the interface is not physically present in the system.