National Instruments PXI-8461 Network Card User Manual


 
Appendix D Troubleshooting and Common Questions
PXI-8461 or PXI-8460 and NI-CAN for Windows 98/95 D-6 www.natinst.com
Missing Board in Diagnostic Utility
If a board is physically installed in your system, but is not listed in the
NI-CAN Diagnostic utility, check the Windows Device Manager to see if
Windows has detected the board. For more information, refer to the Device
Manager Problems section, earlier in this appendix.
Hardware Problem Encountered
This error occurs if the NI-CAN Diagnostic utility detects a defect in the
hardware. If you get this error, write down the numeric code shown with the
error and contact National Instruments. Depending on the cause of the
hardware failure, you may need to repair or replace your board.
Common Questions
How can I determine which board I have installed?
Run the NI-CAN Configuration utility. To run the utility, select
Start»Settings»Control Panel»System. Select the Device Manager tab
in the System Properties dialog box. Click on the View devices by type
radio button at the top of the sheet. If the PXI board is correctly installed, a
National Instruments CAN Interfaces icon appears in the list of device
types. Double-click this icon to see a list of installed hardware.
How can I determine which version of the NI-CAN software I have
installed?
Run the NI-CAN Diagnostic utility. To run the utility, select the Diagnostic
item under Start»Programs»National Instruments CAN. The NI-CAN
Diagnostic utility displays information about the version of the NI-CAN
software currently installed.
How many PXI-8461 or PXI-8460 boards can I configure for use with
my NI-CAN software for Windows 98/95?
The NI-CAN software for Windows 98/95 can be configured to
communicate with up to 10 boards.
Are interrupts required for the PXI-8461 or PXI-8460?
Yes, one interrupt per board is required.