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Appendix D Troubleshooting and Common Questions
© National Instruments Corporation D-3 PXI-8461 or PXI-8460 and NI-CAN for Windows 98/95
Problem Shown in Device Manager
If a PXI-8461or PXI-8640 is not working properly, its icon has a circled X
or exclamation mark (!) overlaid on it, as shown in Figure D-1.
Figure D-1.
Device Manager Shows PXI-8461 That Is Not Working Properly
This problem can occur for several reasons. If you encounter this problem,
the Device Manager should list an error code that indicates why the
problem occurred. To see the error code for a particular interface, select the
name of the interface and click on the Properties button to go to the
General tab for that interface. The Device Status section of the General
tab shows the error code. Locate the error code in the following list to find
out why your interface is not working properly.
Code 8: The NI-CAN software was incompletely installed. To solve
this problem, reinstall the NI-CAN software for
Windows 98/95.
Code 9: Windows had a problem reading information from the
interface. Contact National Instruments for assistance.