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Chapter 6 Maintenance................................................................................................. 6-1
DAILY MAINTENANCE............................................................................................................6-2
Checking Alert .........................................................................................................................6-2
Checking STATUS LEDs and LCD Display............................................................................6-2
Making Backup Copies............................................................................................................6-3
Cleaning ...................................................................................................................................6-3
SYSTEM DIAGNOSTICS...........................................................................................................6-7
Test Items .................................................................................................................................6-7
Startup and Exit of System Diagnosis......................................................................................6-7
OFF-LINE MAINTENANCE UTILITY......................................................................................6-9
Starting the Off-line Maintenance Utility.................................................................................6-9
Features of Off-line Maintenance Utility .................................................................................6-9
RELOCATING/STORING THE NEC Express5800/ft series ....................................................6-11
Chapter 7 Troubleshooting .......................................................................................... 7-1
TO LOCATE THE ERRORS........................................................................................................7-2
ERROR MESSAGES...................................................................................................................7-3
Error Messages by LED Indication..........................................................................................7-3
Error Messages on the Liquid Crystal Display (LCD).............................................................7-3
POST Error Messages............................................................................................................7-14
Error Notification by BEEP ...................................................................................................7-20
Windows Server 2003, Enterprise Edition Error Messages....................................................7-21
Server Management Application Error Message....................................................................7-22
SOLVING PROBLEMS.............................................................................................................7-23
Problems with NEC Express5800/ft series.............................................................................7-23
Event Log...............................................................................................................................7-34
Problems with NEC EXPRESSBUILDER ............................................................................7-37
Problems with Master Control Menu.....................................................................................7-38
Problems with NEC ESMPRO...............................................................................................7-39
COLLECTION OF TROUBLE LOGS ......................................................................................7-40
Collection of Event Logs........................................................................................................7-40
Collection of Configuration Information................................................................................7-41
Collection of Diagnostic Information by Dr. Watson.............................................................7-41
COLLECTION OF THE MEMORY DUMP .............................................................................7-42
Chapter 8 System Upgrade.......................................................................................... 8-1
SAFETY PRECAUTIONS...........................................................................................................8-2
ANTI-STATIC MEASURES........................................................................................................8-3
PREPARING YOUR SYSTEM FOR UPGRADE.......................................................................8-4
3.5-INCH HARD DISK DRIVE ..................................................................................................8-5
Installing 3.5-inch Hard Disk Drive.........................................................................................8-7
Removing 3.5-inch Hard Disk Drive........................................................................................8-9
Replacing 3.5-inch Hard Disk Drive......................................................................................8-10
CPU MODULE ..........................................................................................................................8-11
Removing CPU Module.........................................................................................................8-12
Installing CPU Module...........................................................................................................8-14
DIMM.........................................................................................................................................8-16
Installing DIMM ....................................................................................................................8-18
Removing DIMM...................................................................................................................8-19