Filter
Top Products
Troubleshooting 6-1
v1.0, September 2005
Chapter 6
Troubleshooting
This chapter provides information about troubleshooting your WAG102 ProSafe Dual Band
Wireless Access Point. After each problem description, instructions are given to help you diagnose
and solve the problem. For the common problems listed, go to the section indicated.
• Is the WAG102 on?
• Have I connected the wireless access point correctly?
Go to “Installing the WAG102 Access Point” on page 3-5.
• I cannot remember the wireless access point’s configuration password.
Go to “Changing the Administrator Password” on page 4-10.
If you have trouble setting up your WAG102, check the tips below.
No lights are lit on the access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Note: For up-to-date WAG102 installation details and troubleshooting guidance visit
http://kbserver.netgear.com/products/WAG102.asp.