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Microsoft Outlook User Interface
56
If no Clear Cache button is available, you must delete the forms
cache file manually, following the steps in “Deleting the forms cache
file manually” on page 56.
8. Click Close to close the Forms Manager window.
9. Click OK to close the Options window.
10. Click OK to close the Advanced Options window.
11. Click OK to close the Options window.
Deleting the forms cache file manually
Some versions of Microsoft Outlook 2000 may not have a Clear Cache
button. In this case, you must delete the forms cache file manually,
following the steps below.
1. Close Microsoft Outlook.
2. Go to the folder where the forms cache file is located.
• If you are using User Profiles, go to
C:\Windows\Profiles\<username>\Local Settings\
Application Data\Microsoft\Forms
• If you are not using User Profiles, go to
C:\Windows\Local Settings\Application Data\Microsoft\Forms
3. Delete the file Frmcache.dat.
ICB form errors
When scheduling a new conference, you may receive one of the following
error messages:
• ICB Outlook form not found
• ICB Outlook forms versions mismatch
To fix the problem:
• Clear the Microsoft Outlook forms cache by following the steps in
“Clearing the Microsoft Outlook forms cache” on page 55.