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212 Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting Standard 2.1
There is no dial tone when
pressing either the host calling or
local calling keys and this is a
first-time installation.
(continued)
5 Use Configuration Manager to verify that
the following configuration is correct on
the Digital Telephone IP Adapter unit, as
appropriate:
! station configuration, to ensure that
the telephone you are using has the
calling capabilities needed to
complete the tests (that is, verify that
the station is correctly configured as
local only, remote only, or both local
and remote)
Note: For instructions on using
Configuration Manager, refer to Chapter
5, “Changing configuration settings using
Configuration Manager”.
6 Work with the administrator at the host
PBX site to ensure the following:
! The RLC is enabled and working in its
PBX slot (restart the RLC, if
necessary).
! The configuration of the IP address,
telephone number, and security ID on
the RLC port are correct (if these
items are used).
! Both the telecom and data networks
are routing voice calls as expected
(that is, calls are not being blocked in
any way).
Symptom What to do