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218 Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting Standard 2.1
10060 TELNET CONNECTION
FAILED
appears when attempting
to connect to the Digital
Telephone IP Adapter unit.
The Digital Telephone IP Adapter unit
cannot be reached on the IP network.
1 Check the configuration of network
devices and ensure that Digital
Telephone IP Adapter unit can be
reached.
2 Verify that the Ethernet cable is
connected at both ends (Digital
Telephone IP Adapter unit and Internet
Access Device).
3 Check the Ethernet cable and ensure it
is good.
4 Ensure the Digital Telephone IP Adapter
unit is powered up.
5 Power the Digital Telephone IP Adapter
unit off, then back on.
6 PING the Digital Telephone IP Adapter
unit.
7 Contact your Nortel distributor. There
may be a hardware problem.
The Digital Telephone IP
Adapter unit does not send or
receive Ethernet traffic.
1 Ensure the Digital Telephone IP Adapter
unit is powered up. The Digital
Telephone IP Adapter unit cannot send
or receive traffic if it is not powered up.
2 Check the Ethernet cable between the
Digital Telephone IP Adapter unit and
the network and ensure it is good.
3 Ensure the Ethernet cable is connected.
4 If the Digital Telephone IP Adapter unit
still does not send or receive traffic,
contact your data network administrator.
5 Data network administrator: Ensure
other network devices are configured to
allow traffic to and from the Digital
Telephone IP Adapter unit.
Symptom What to do