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NN10265-111 MCS 5100 3.5 Standard 4.0 January 2006
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Copyright © Nortel Networks Limited 2006
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code
(ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the
ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.