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ES 1220n Troubleshooting • 183
Paper jam has been cleared, but printer does not print.
Problems Printing from Macintosh
Cannot configure USB
Possible cause Remedy
The top cover has
not remained open
until all paper jams
have been cleared.
Removing a paper jam is not sufficient:
Raise and gently lower the top cover, especially if
the paper jam has been removed from behind the
front cover.
Possible cause Remedy
USB cable does
not meet
specifications.
Use USB cable to specification Ver.1.1.
USB cable is
disconnected or
faulty.
Reconnect or try another cable.
A USB hub is
being used.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.
The USB cable is
installed in the
Ethernet port.
Make sure the USB cable is plugged into the white
USB port (1) on the printer: