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28 Internet Fax and Network Print/Network Scanner
MDN (or DSN) has been turned ON, but no confirmation has been
returned.
• MDN: If the receiving Internet Fax/e-mail client is not capable of
receiving MDN, there may not be a receipt.
• DSN: If the receiving server does not support DSN, there may not any
confirmation received.
• Both MDN and DSN are sent as text-format messages. If the TEXT
PRINT setting is OFF, they will not be printed out.
The Tiff file sent cannot be printed out on the receiver.
• Is the file sent at EX-FINE resolution or in coding mode other than
MH? T.37 simple mode Internet Fax products support only the STD
and FINE resolution settings and MH coding mode.
Reception troubleshooting
Reception fails; a communication error occurs.
• Are the IP ADDRESS, SubNetMask and Default Gateway settings
correct?
• Has the POP server been configured correctly?
• If using DNS, is the DNS server address correct?
• Is the USER ID correct as registered on the POP server?
• Is the password correct as registered on the POP server?
• If APOP is on, it will cause a communication error on a POP server
that does not support APOP.
Reception does not start.
• Has the POP interval been set at 0?
• If the TEXT PRINT setting is ON, messages cannot be received while
a print alarm (no paper, cover open, paper jam, etc.) is on.
• Is there a sufficient free memory space? Images have to be first stored
in memory and cannot be received if there is not enough space.
When receiving data manually, a warning message appears on the LCD.
• Is the POP server and USER ID registered?