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C3400n User’s Guide
100
Troubleshooting
Clearing paper jams
Provided that you follow the recommendations in this guide on use of
print media, and you keep the media in good condition prior to use,
your printer should give years of reliable service. However, paper
jams occasionally do occur, and this section explains how to clear
them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any
point on the paper path through the printer. When a jam occurs, the
printer immediately stops, and the Alert LED on the Status Panel
(together with the Status Monitor) informs you of the event. If
printing multiple pages (or copies), do not assume that, having
cleared an obvious sheet, others will not also be stopped somewhere
along the path. These must also be removed in order to clear the jam
fully and restore normal operation.
1. If a sheet is well advanced out of the top of the printer, simply
grip it and pull gently to draw it fully out. If it does not remove
easily, do not use excessive force. It can be removed from the
rear later.
2. Press the cover release and open the printer’s top cover fully.
cover open button_F5_23.jpg
WARNING!
If the printer has been powered on, the fuser will be hot.
This area is clearly labelled. Do not touch.