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Section 6 - Appendix A - Troubleshooting
OKI OkiLAN 6020e User’s Guide
If the directory does not print, send the directory again,
and watch the OkiLAN 6020e activity indicator. If the
status indicator flashes to indicate activity, data is
reaching the OkiLAN 6020e. Send the document again
and watch the printer for activity. If you see activity but
no output, data is reaching the printer, but the printer is
aborting the job. A PostScript printer will flush its
memory buffer whenever it encounters an error
condition, thereby aborting the entire job.
Try the following:
• Power the printer and the OkiLAN 6020e off and on.
Allow the OkiLAN 6020e and the printer to warm
up before you send a print job.
• Verify the printer is on-line and ready.
• Verify the OkiLAN 6020e is configured correctly.
• If you suspect any of the cables are bad, swap them
with cables you know are working.
Network Error Messages
Network range exceeded during router power up—
There are too many nodes on the network segment. The
OkiLAN 6020e cannot find a free node number.
Remove some of the other nodes on the network or
expand the network range for this segment of the
network.
OkiLAN 6020e Utility
OkiLAN 6020e does not show up in utility—If the
OkiLAN 6020e does not appear in the utility, try the
following:
• Print a configuration sheet for name and zone
information. Run the Chooser and select the correct
zone.
• Verify the OkiLAN 6020e is powered on and
appears in the Chooser. If not, refer to general
EtherTalk troubleshooting.
• Verify the Macintosh you are using is running Phase
2 EtherTalk.