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Network print server
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• Check the fax machine port name for the network print
server. The port name may be selected from lp, euc and
sjis. Any other name is invalid. If you print via the printer
driver, you should select “lp.”
• Check that the network print server responds to a ping.
• Check that the network cable is properly connected.
Replace the cable if necessary.
User name in banner page
• If you print through LPD, the user name is commonly
printed as “unknown” and the file name as the spool file
name used.
• If printing through FTP, the user name is printed as the
user name input at FTP login and the file name as the
name of the transmitted file. If you have specified the
name of the directory for printing using the put command,
the file name will not be printed. The fax machine name
will be the logical directory name.
Problems printing via NetWare
The fax machine cannot find the network
print server
• Print the configuration page.
• Check that the fax machine is switched on. If it is on,
switch the fax machine off and then on.
• Check that the network cable is properly connected.
Replace the cable if necessary.
• If you use the attached utility, check that the NetWare
network number is a valid value for its environmental
configuration. If an incorrect value has been entered, the
network print server cannot be recognized. In a large-scale
network environment, input the NetWare network number
where the network print server is located.
• NetWare Protocol for the network print server may be set
to DISABLE. If DISABLE has been selected, change the
setting to ENABLE using the utility attached to the
network print server or by initializing the network print
server.
• Check the frametype on the NetWare server.
• Switch the fax machine off and move DIP switch 2 to the
ON position, and then switch the fax machine on. Reset the
network print server to default settings. Reset the NetWare
port name and other settings.