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Troubleshooting 103
If printing with FTP, the User name printed is the User name entered
during FTP login and the File name printed is the Transmitted file
name. If the Print Directory name is indicated in the put command, the
File name is not printed. The Printer name printed is the Logical
Directory name.
NetWare
Printer cannot find the network interface card.
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.
Check the network cable is correctly connected.
Change the cable and try again.
If the standard configuration utility is used, check the NetWare
network number in the environment settings.
If the NetWare protocol is disabled, set it to Enable.
Reset the network interface card to factory default settings.
The network interface card is identified by the setup utility but not by
the NetWare server.
Start up the NetWare server and check the NIC configuration.
Check the NSAP packet on the NetWare server is not set to Disable.
Remote Server mode
Check the correct print server is operating on the file server.
Check the Print Server name operating on the File Server and the Print
Server name set in the NIC are the same.
Check the Printer name displayed in the Print Server monitor of the
File Server and the NetWare Port name set in the NIC are the same. If
there are multiple network interface cards, configure the NetWare Port
names to be different.