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8. Help
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For assistance, please visit http://www.panasonic.com/consumersupport
8.3.6 Using an answering machine
8.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25 on page 32) is programmed and a power failure prevents the document from
being sent at the set time, the document will be sent after power is restored.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will
be printed stating which documents in memory have been erased.
A black line, white line or
smudge appears on the
copied document.
L The scanner glass or rollers are dirty with correction fluid, etc. Clean them
(page 45). Please do not insert a document before correction fluid has dried
completely.
The copied image is
distorted.
L Adjust the width of the document guides to fit the actual size of the
document.
The printing quality is poor. Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 6 for further
details.
L The thermal head is dirty. Clean it (page 46).
L Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
L You may have used paper with a cotton and/or fiber content that is over
20%, such as letterhead or resume paper. We recommend smooth paper
such as “Hammermill Jet Print” for clearer printing.
Original
Copy
Documents or recording
paper frequently misfeed.
L Clean the document feeder rollers, recording paper feeder and rubber flap
(page 45).
Problem Cause & Solution
I cannot receive documents
automatically.
L Your greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
L The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
L Check if the answering machine is turned ON and connected to the unit
properly (page 25).
L Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
L The code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document.
L There is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
L You set the answering machine to only give a greeting message.
Problem Cause & Solution
ABC
FP205-PFQX2559ZA-en.book Page 42 Friday, March 10, 2006 3:55 PM