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PROBLEM CAUSE & REMEDY
¡The glass or rollers are dirty. Clean them (see page 69).
¡The thermal head is dirty. Clean it (see page 69).
¡The film is not inserted correctly. Insert it correctly (see pages
67 and 68).
¡The film is not inserted correctly. Insert it correctly (see pages
67 and 68).
¡Some paper has instructions recommending the side to print on. Try
turning over paper. We recommend smooth paper such as
Hammermillg jet PRINT for clearer printing.
¡The film is not inserted correctly. Insert it correctly (see pages
67 and 68).
A dirty pattern or a black line
appears on the copied documents.
The copied image is distorted.
The document is not copied
properly.
The copied document is blank.
The printing quality is poor.
A paper jam occurs during
copying.
63
Troubleshooting
and Routine Care
For Assistance, Call 1-800-435-7329
If a power failure occurs...
When a power failure occurs, note the following:
¡The unit will not function during a power failure.
¡Transmission and reception will be interrupted. Check the transaction by printing a journal report.
¡If fax documents are stored in memory, they will be lost. When power is restored, a power-down report will
be printed out stating which contents in memory have been erased.
¡If delayed transmission is set and the programmed start time has passed during a power failure,
transmission will be attempted soon after power is restored.
¡If an external telephone/telephone answering machine is connected to the unit, you can use it during a power
failure.
Power-down report
The power-down report will be automatically printed out after power is restored.
The report will not be printed out when there are no documents stored in memory.
Sample of the power-down report
POWER DOWN AT:Jan. 05 1997 04:30AM
RESTARTED AT:Jan. 05 1997 04:31AM
<< WARNING >>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
NO. OTHER FACSIMILE MODE PAGES FUNCTION
01 0987654321 RX 01 MEMORY RECEIVE
POWER DOWN REPORT
Copying
PROBLEM CAUSE & REMEDY
While I answer a call with the
answering machine, the facsimile
unit switched to the fax mode and
I cannot talk with the other party.
¡You paused for over 4 seconds during the conversation. To resume
the conversation, press (STOP) on the facsimile unit.
In the EXT.TAM mode