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Problem Cause/solution
I cannot make or answer
c
ellular calls with the handset.
R Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 18).
R Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 cellular lines, or the headset
and 1 cellular line).
R The cellular phone is being used separately from your
system.
I can make and answer cellular
c
alls but cannot hear a sound.
R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
f
rom the unit to the cellular
phone.
R Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using the
l
andline.
R The dialing mode may be set incorrectly. Change the
setting (page 15).
I cannot use a cellular line or a
l
andline.
R The unit can be used to talk on 2 lines at the same time
(for example, 2 cellular lines, or the landline and 1 cellular
line).
I cannot make long distance
c
alls.
R Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
o
r announced late.
R Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.
64
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGH26x(en)_1217_ver051.pdf 64TGH26x(en)_1217_ver051.pdf 64 2013/12/17 18:31:512013/12/17 18:31:51