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Problem Cause/solution
Text message alerts are not
d
isplayed or announced.
R Confirm that the cellular phone supports the Message
Access Profile (MAP) specification.
R If your smartphone does not support Message Access
Profile (MAP), download the “Text Message Alert” app
(page 48).
R Text message (SMS) alert is set to “On(no announce)”
or “Off”. Set it to “On(with name)”.
R The Bluetooth device’s Bluetooth notifications setting is
turned off.
R The handset selected to display and/or announce alerts is
in use.
R The Bluetooth device or its corresponding cellular line is
in use.
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 51).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 52).
R The recording time is set to “Greeting only”. Change
the setting (page 57).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 56) to a lower value,
or contact your service provider/telephone company.
R The answering system will not answer incoming calls
while the other devices such as headset or handsets are
engaged in a call.
I cannot operate the answering
s
ystem remotely.
R The remote access code is not set. Set the remote
access code (page 55).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 55).
R The answering system is turned off. Turn it on (page 56).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
s
pecified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
For assistance, please visit http://www.panasonic.com/help
67
Useful Information
TGH26x(en)_1217_ver051.pdf 67TGH26x(en)_1217_ver051.pdf 67 2013/12/17 18:31:512013/12/17 18:31:51