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Troubleshooting
Check the cable connection for the AC adaptor.
Check to see if a fully charged battery is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
Input your password. If you have forgotten it, contact Panasonic Technical Support.
page 19
Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup
Utility’s settings to their default values (except the password settings). Then, the Setup
Utility must be run once again for you to input the appropriate operating environment set-
tings. (The processing speed depends on the application software used, so this operation
may not cause the processing speed to increase.)
You can set the date and time using the following menu.
Windows 2000 : [Control Panel] - [Date/Time]
Windows XP : [Control Panel] - [Date, Time, Language, and Regional Options] -
[Date and Time]
When the computer is connected to a LAN, confirm the date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the year 2100
A.D.
Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup
Utility's settings to their default values (except the password settings).
Try removing all peripheral devices.
Windows 2000
Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], then
select [Tools] - [Check Now].
Windows XP
Click [Local Disk(C:)] in [Start] - [My Computer] with the right button, select [Proper-
ties], then select [Tools] - [Check Now].
At start-up, press F8 to operate the computer in the Safe mode.
Use the Windows password as follows:
Windows 2000
Set the password in [Control Panel] - [Users and Passwords], then add the check mark for
[Prompt for password when computer goes off standby] in [Control Panel] - [Power Op-
tions] - [Advanced].
Windows XP
Select the account to change in [Control Panel] - [User Accounts] and set the password, then
add the check mark for [Prompt for password when computer resumes from standby] in
[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].
Windows 2000
After reinstalling, setup Windows and then set the password again.
Windows XP
If you have created a password reset disk ( page 12), a message is displayed when you
fail to correctly enter the password. Follow the message’s instructions and set the password
again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and then set
the password again.
The power indicator or bat-
tery indicator is not lit
is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When the previous item is
not the cause
When resuming from the
standby or hibernation
mode, does not appear
even if a password has been
set in the Setup Utility
The password of the admin-
istrator is forgotten
When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be
related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic
Technical Support.
Dealing with Problems (Summary)
Starting Up